Minor colour and texture differences may occur between samples, sample photographs and the floor purchased. Best consumer satisfaction and product installation results are achieved when the flooring is inspected prior to installation in your home, office or job site and is approved for installation after the inspection. If you have any concerns about the product please discuss this with the installer and or the store where you purchased the product. Opus recommends viewing at least two boxes on the job site prior to approval and install. Once the flooring is installed it is deemed to be accepted.